How will FSIs operate in the future?
Cloud-driven capabilities are evolving the traditional roles of financial services institutions. With payment rails moving to the cloud, global banks are offering payment processing workloads on AWS. With digital banking and core modernisation, banks are innovating to differentiate themselves and provide unique customer experiences. Cyrus Daruwala, Managing Director Financial Services, IDC draws from the researcher’s insightful FutureScape report to explore exciting aspects of the way FSIs will be operating in the next few years.